Celebrating 15 Years of Success: Your IT Department’s Journey from Humble Beginnings to Industry Leader
Nottinghamshire’s own IT firm, Your IT Department, is proudly celebrating its 15th anniversary this year. Founded in 2009 by Lee Hewson and Simon Cox, the company has transformed from a small partnership into a thriving business that now employs 24 dedicated staff members and boasts an impressive annual turnover of £2.4 million. With a commitment to providing exceptional IT support, Your IT Department has become a trusted partner for over 100 businesses and more than 2,000 employees across various sectors.
The Humble Beginnings
The story of Your IT Department began in a modest office located under the stairs of Mercury House in Basford. Lee Hewson recalls those early days fondly, stating, “Initially, it was just me and Simon in a tiny office. I never dreamt that 15 years later the company would have grown so successfully.” This humble start laid the foundation for what would become a significant player in the IT support industry. The duo’s vision was clear: to provide personalized IT services that cater to the unique needs of their clients.
Growth and Expansion
Over the years, Your IT Department has experienced remarkable growth, both in terms of staff and revenue. From its initial two-person operation, the company has expanded to a team of 24 skilled professionals, each contributing to the firm’s success. The annual turnover of £2.4 million is a testament to the hard work and dedication of the entire team. This growth has not only allowed the company to enhance its service offerings but has also enabled it to support a diverse range of businesses, ensuring that they have the IT infrastructure necessary to thrive in a competitive landscape.
Commitment to Customer Service
One of the cornerstones of Your IT Department’s success is its unwavering commitment to customer service. Lee emphasizes the importance of maintaining an independent status in an industry where many firms have been absorbed by larger organizations. “It’s really important that we’ve remained an independent company,” he explains. “These mergers often lead to a poorer customer experience, as that personal touch is lost.” By prioritizing personalized service and fostering strong relationships with clients, Your IT Department has built a reputation for excellence that sets it apart from competitors.
The Power of a Loyal Workforce
The strength of Your IT Department lies not only in its commitment to clients but also in the dedication and loyalty of its employees. Lee believes that a happy workforce is essential for continued success. “Our strength is in the dedication and loyalty of our employees,” he states confidently. This focus on employee satisfaction has created a positive work environment that encourages growth, innovation, and a shared commitment to delivering top-notch IT support.
Looking Ahead
As Your IT Department celebrates this significant milestone, the future looks bright. With plans for continued growth and expansion, the company is poised to further enhance its service offerings and support even more businesses in the Nottinghamshire area and beyond. Lee’s vision for the future is clear: to maintain the company’s independence while nurturing a skilled and happy workforce that can adapt to the ever-evolving landscape of technology.
Conclusion
The journey of Your IT Department from a small partnership to a leading IT support provider is a remarkable story of perseverance, dedication, and a commitment to excellence. As the company marks its 15th anniversary, it stands as a testament to the power of hard work and the importance of maintaining a personal touch in an increasingly corporate world. With a strong foundation and a clear vision for the future, Your IT Department is well-equipped to continue its legacy of success for many years to come.
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